Customer service is very good
USA Toyz contacted me after I returned the walkie talkies, missing binoculars, and offered a new set with the binoculars. I have to say that their customer service is awesome. I received the new set 2 days after and they work well. My kids are very happy with the walkie talkies. The sound is so clear even for miles. They are easy to set-up.

USA Toyz
Hi Nancy,
It probably goes without saying, but experiences like this are what keep us going. Thanks for reviewing our product, and shop with us again.
- The USA Toyz Team